AI software a ‘game changer’ for social workers

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Artificial intelligence (AI) software cut the hours that social workers spent on admin tasks by more than 60% in a recent pilot scheme.

Magic Notes, a tool which records conversations and generates assessments, was trialled by 19 Swindon Borough Council social workers, with “overwhelmingly positive” results.

Ms Ballman said: “We are now carefully considering the next steps, looking at how we can further leverage this technology to support our colleagues and enhance the quality of care we provide.”

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